Important Message on R-LINK / R-LINK Evolution and Carminat TomTom

If you have one of these systems, you must apply an update available on before April 6, 2019.


R-LINK / R-LINK Evolution (it does not concern R-LINK 2)

Carminat TomTom

Carminat TomTom (it does not concern TomTom Live)

We recommend you to act now. This quick and easy update will allow your system to work optimally after April 6th.

What should I do ? You must follow the steps below to apply the update on your system.

Length of the procedure : 15-20 min


  1. Reply faisal_s_2015 said

    Hi i have renault talisman le plus 2018 and i noticed the car many technical and mechanical proplems to R-link nav i can actviated the connect to make the maps direct live what solution do you think i can develop from the engine and make it better if renault were the biggest manufacturer of formula 1 and they want to win how they made a normal cars meny proplems tec to mec !!! thats the question i ask it my self and good luck with fernando .

    • Reply olviuna said

      All information concernin this update is available on the website EASY CONNECT. We hope everything is fine now.

  2. Reply stephen garrett said

    did not work on my computer now have to wait for dealership to sort out and they dont have a clue how to do it

    NOT HAPPY very disapointed with the level of service from renault

    • Reply olviuna said

      Hello Stephen,
      I hope everything was fixed by now as we suggested on the website Renault EASY CONNECT.

  3. Reply ls4topgeorge said

    After I enter my engine VIN the following error message appears: Oops! An Error Occurred
    The server returned a “500 Internal Server Error”.
    Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
    Where do I go from here?

  4. Not happy does not work sat nav has now shut down and red screen with words No maps.
    Now what ?

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